Contact us

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We’re here to help. Whether you have a question about your order, need styling advice, or just want to say hello, our team is ready to assist you.

Customer Support

Email: customerservice@pantheonshop.com
Hours: Monday – Friday | 10 AM – 6 PM (EST)
We aim to respond within 24-48 hours.

Order & Returns Inquiries

Have a question about your order or return? Check out our Returns & Exchanges page for details. If you still need assistance, email us with your order number in the subject line.

Wholesale & Partnerships

Interested in stocking Pantheon in your boutique? We’d love to hear from you. Contact us at wholesale@pantheonshop.com.

Press & Media

For press inquiries, collaborations, and influencer partnerships, reach out to press@pantheonshop.com. 

Visit Us on Socials

We’d love to connect with you!

Our customers' satisfaction is our number one priority.

We accept returns for a full refund within 10 days of receiving your order, as long as the item is unused, in its original condition, and in the original packaging.

Please note that customers will be responsible for shipping costs outside of US and Canada.

Any returns must be in the original packaging with proof of purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Free returns

Returns within 10 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

Customer support

Email us at customerservice@pantheonshop.com